The support for NDIS services varies from person to person and is related to a person's disability and what support is required for them to live comfortably and assist them to achieve their goals. Delivered ready-made meals, such as We Feed You are covered under “Core Supports” and “Daily Activities” in your plan.
Meals can only be provided to those where meals are considered necessary in your plan. In this case, the NDIS will cover the cost of the meal preparation, packaging and delivery and the participant is required to cover the cost of ingredients.
Whilst We Feed You have lots of NDIS customers we are not currently a registered provider so participants need to be either self or plan managed.
For plan managers:
You can share or download the following document.
How much will meals cost?
NDIS will cover the preparation, packaging and delivery of meals. A small co-payment to cover the cost of ingredients is the responsibility of the participant. This is around $2.50 - $4.20 per meal - it varies depending on the type and number of meals ordered. For examples of meal costs for 5, 10, 14 or 20 meals view here.
Our NDIS participants automatically skip to a Platinum We Feed Rewards Membership where they enjoy 15% off all orders of 10 or more meals and 25% off 20 or more meals. The introductory discounts and promotions do not apply to NDIS participants as they receive ongoing value with the above membership.
Where can I obtain a quote?
Please send an email to email@example.com with the participants name, NDIS number, plan manager, number of meals required and delivery postcode. Please also indicate if you are plan, self of NDIS managed. Note we currently cannot provide meals to NDIS managed participants as we are unable to invoice the NDIA directly.
Getting set up
If you are self managed you can order from the site and request an NDIS receipt when ordering. If you are plan managed email firstname.lastname@example.org to receive the paperwork to get started. Note your plan managers will need to complete and sign part of this form.
Who chooses my meals?
You can choose your own meals from our online, seasonal menu and order what you need. You can change your options for each order or stay with a consistent menu of your choice. We can discuss what will work best for you.
Do you cater for different dietary needs or food intolerances?
We certainly do. All our meals are labelled and we have a dietitian on our team who designs the meals to ensure a range of dietary needs are catered for. Meals however cannot be altered from the ingredients list.
How do I know if I am eligible for home delivered meals on my plan?
To be eligible for ready made, home delivered meals, your NDIS plan needs to include Daily Activities in your Core Support. If you’re unsure if your plan includes these, check with your Plan Manager.
Do I need to lock into a contract?
NO, you can try the meals and decide if you wish to continue or not. If you wish to set up a regular, weekly, fortnightly or monthly order then we can set this up for you. Contact email@example.com
How does payment work?
At the moment there are two different ways your co-payment can be made, depending on your plan.
- If you are on a Self-Managed plans, you make the full payment to us up front, and we provide you with an itemised tax receipt to claim to NDIS.
- Plan Managed: you can order the meals online paying for the cost of ingredients and your plan managers will invoiced for the outstanding amount.
We suggest you talk to your Plan Manager to check if you are eligible and to discuss your options. We are looking to become an official NDIS provider and will update the site once this is done.
For any specific questions email: firstname.lastname@example.org or
call us Monday - Friday : 9am - 5pm on 1300 853 239. If we do not answer, please leave a message and we will get back to you.