The support for NDIS services varies from person to person and is related to a person's disability and what support is required for them to live comfortably and assist them to achieve their goals.
Meals can only be provided to those where meals are considered necessary in your plan. In this case, the NDIS will cover the cost of the meal preparation, packaging and delivery and the participant is required to cover the cost of ingredients.
Whilst We Feed You have lots of NDIS customers we are not currently a registered provider so participants need to be either self or plan managed.
For plan managers:
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NDIS Pricing updates (announced 1 March 2022)
Meal preparation and delivery – ongoing flexibility in guidelines
"Effective 1 March 2022, NDIS participants who usually have a support worker help them prepare meals at home or help with grocery shopping, can flexibly use these funds to pay for prepared meals and delivery support in certain circumstances.
This was made clear in our guideline for Nutrition Supports including meal preparation published on 28 February 2022.
A new support item has been added to the pricing arrangements 01_023_0120_1_1: Assistance with the cost of preparation and delivery of meals.
Providers will no longer need to submit quotes for meal preparation and delivery supports included in new plans from 1 March 2022, however a participant must have this support included in their plan for a provider to be able to claim. This does not impact existing plans."
Sourced from NDIS provider pricing arrangements >
How much will meals cost?
NDIS will cover the preparation, packaging and delivery of meals. A small co-payment to cover the cost of ingredients is the responsibility of the participant. This is around $2.50 - $4.20 per meal - it varies depending on the type and number of meals ordered. For examples of meal costs view here.
Our NDIS participants automatically skip to a Platinum We Feed Rewards Membership where they enjoy 15% off all orders of 10 or more meals and 25% off 20 or more meals. The introductory discounts and promotions do not apply to NDIS participants as they receive ongoing value with the above membership.
Where can I obtain a quote?
Please send an email to email@example.com with:
- participants name
- NDIS number
- plan manager
- number of meals required
- delivery suburb and postcode.
Please also indicate if you are plan, self of NDIS managed. Note we currently cannot provide meals to NDIA managed participants.
Getting set up
Self managed - Please email firstname.lastname@example.org to request an NDIS sign up form if you wish to be set up with the NDIS online discounts.
Plan managed - If you are plan managed email email@example.com to receive the paperwork to get started. Note your plan managers may need to complete and sign part of this form.
Who chooses my meals?
You can choose your own meals from our online, seasonal menu and order what you need. You can change your options for each order or stay with a consistent menu of your choice. We can discuss what will work best for you.
Do you cater for different dietary needs or food intolerances?
We certainly do. All our meals are labelled according to the relevant dietary needs. Meals however cannot be altered from the ingredients list.
Do I need to lock into a contract?
NO, you can try the meals and decide if you wish to continue or not. If you wish to set up a regular, weekly, fortnightly or monthly order then we can set this up for you. Contact firstname.lastname@example.org
How does payment work?
At the moment there are two different ways your co-payment can be made, depending on your plan.
- If you are on a Self-Managed plans, you make the full payment to us up front, and we provide you with an itemised tax receipt to claim to NDIS.
- Plan Managed: you can order the meals online paying for the cost of ingredients and your plan managers will invoiced for the outstanding amount.
We suggest you talk to your Plan Manager to check if you are eligible and to discuss your options. We are looking to become an official NDIS provider and will update the site once this is done.
For any specific questions email: email@example.com or
call us Monday - Friday : 9am - 5pm on 1300 853 239. If we do not answer, please leave a message and we will get back to you.